Multilingual  Speaking Customer Service Agent - Sunderland

Languages: Danish, Dutch, German, Italian, Norwegian, Russian, Slovak, Swedish,, Latvian, Ceq Republic, Austrian

Basic salary between £14000-16000 per annum

Temporary to Permanent contract

An excellent opportunity has arisen for Multilingual Speaking Customer Service Agent to join an existing and established team. If you have excellent communication, self confidence and organisation skills, then this role could be that new opportunity for you.

The Company
My client is a  small business which is growing rapidly. Their main purpose is to provide their customers with excellent customer service and to support them in many different application processes.

The Role
The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a German or Italian background therefore you must be fluent in Multilingual and English both written and verbally.

The Person

My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and excellent communication skills as you will be required to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is required. You will also need the skills of being able to prioritise and multi-task as you will be required to cover other roles during breaks and holidays. Previous experience would therefore be advantageous within customer service role.
A basic salary in the region of £14000-16000 per annum is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person.

To apply for this position please use the online process.
Please note that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific feedback to unsuccessful candidates.