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Telephone InterviewPhone Interviews

Telephone interviews are already well established in the USA and are increasingly becoming part of the recruitment process in the UK.

Whilst it is still unusual for an employer to use the telephone interview method, the concept has been used well for some companies, it is certainly cost effective. With many advertised vacancies attracting hundreds of CV responses - there is a need to "short list”. Telephone interviews may help to do this.

If your consultant tells you to expect a telephone interview, it is beneficial for you to keep to hand the following:

  • Your CV
  • Any information the consultant has given you about the job
  • Any company details you have researched.

Avoid distractions, background noise may irritate both you and the interviewer. For example, being interviewed on your mobile whilst at Waterloo station will do you no favours.

Sit comfortably at a desk or table, and keep a pen and note pad at your side to take notes.

Where possible, always make sure that it is appropriate for you to take the call, a telephone call during office hours may be less private and unappropriate.

Remember, as with all interviews:

  • Smile - sound positive, bright and cheery
  • Keep your answers concise and to the point
  • Speak clearly, with confidence, slightly slower than usual

At the end of the interview remember to close and ask for a face to face interview.